A homeowner in Cricklewood, NW2, recently contacted Lighthouse Engineering Ltd after noticing a burning smell coming from their EV charger.
Burning smell from EV charger Cricklewood
A burning smell should never be ignored. Electrical equipment that overheats can become dangerous, so the customer did exactly the right thing by switching off the charger and calling a qualified electrician.
Emergency EV Charger Call-Out in Cricklewood
When we arrived at the property, our first priority was to make the installation safe.
We immediately isolated the electrical supply to the charger and carried out a full inspection.
Once the front cover had been removed, the fault became clear. The internal contactor had overheated and burnt out, leaving the charger unsafe to continue using.
We've encountered similar contactor failures when replacing some older first-generation Rolec chargers. As EV chargers age, internal electrical components can wear over thousands of charging cycles, making failures more likely.
Why We Recommended a New EV Charger
Although individual components can sometimes be repaired, this charger had reached the point where replacement was the safest and most cost-effective option.
The customer decided to upgrade to a modern smart charger offering improved safety, better reliability and future-ready features.
New EV Charger Installed
We supplied and installed a:
Sync Energy Wall Charger 2
✔ 7.4kW Home EV Charger
✔ 7.5 metre tethered charging cable
✔ Smart charging capability
✔ Fully tested before energising
✔ Commissioned in accordance with BS 7671 Wiring Regulations
Following installation, we completed all electrical testing, verified the protective devices and confirmed the charger was operating correctly before handing it over to the customer.
Signs Your EV Charger May Need Attention
If your charger is showing any of the following symptoms, it should be inspected as soon as possible:
- Burning smell
- Buzzing or crackling sounds
- Charger repeatedly stopping
- Vehicle not charging
- Signs of overheating
- Discolouration around the charger
- Tripping the electrical supply
If you notice any of these issues, stop using the charger until it has been checked by a qualified electrician.
Looking for EV Charger Repairs or Replacement in Cricklewood?
At Lighthouse Engineering Ltd, we install, replace and fault-find domestic EV chargers throughout Cricklewood, Dollis Hill, Willesden, Kilburn, West Hampstead, Hendon and across North West London.
Whether your charger has developed a fault, you've noticed signs of overheating, or you're looking to upgrade to a modern smart charger, we'll provide honest advice and a professional installation.
Why Choose Lighthouse Engineering Ltd?
- NICEIC Approved Contractor
- Over 30 years of electrical experience
- Specialist fault-finding service
- Domestic EV charger installations
- Tidy, professional workmanship
- Serving Cricklewood and NW London
Need your EV charger checked?
📞 Call Lighthouse Engineering Ltd today on 020 8452 0694 or via our contact form
We provide professional EV charger replacement in Cricklewood, Rolec charger fault diagnosis, home EV charger installations, and electric vehicle charging solutions throughout NW London.
